Piktiz

1. Who We Are

Piktiz is a group of affiliated entities providing professional on-demand photography and visual content production services. Depending on your location, your data controller is one of the following:

Piktiz Brasil Ltda. — São Paulo, Brazil
Piktiz Mexico S.A. de C.V. — Mexico City, Mexico
Piktiz France SAS — Paris, France

For any questions about this policy, contact us at legal@piktiz.com.

2. Data We Collect

We collect and process the following categories of personal data:

Account information: name, email address, phone number, company name, and country when you create an account or submit an inquiry.
Service data: project details, addresses, scheduling preferences, and communication history related to our services.
Payment information: billing details and invoicing data processed through secure payment providers. We do not store credit card numbers on our servers.
Technical data: IP address, browser type, and device information collected automatically when you access our platform, strictly for functional purposes.

3. How We Use Your Data

We use your personal data exclusively to:

Provide and manage the photography services you have requested
Communicate with you about your projects and account
Process payments and issue invoices
Improve the functionality and performance of our platform
Comply with legal obligations in each jurisdiction

We do not use your data for advertising, profiling, or any purpose unrelated to delivering our services.

4. Cookies and Tracking

Piktiz does not use cookies or any similar tracking technologies for retargeting or advertising purposes. We do not share your browsing behaviour with third-party advertisers, ad networks, or marketing platforms.

Any cookies used on our platform are strictly functional and essential to the operation of the site, such as maintaining your session while logged in.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data only in the following circumstances:

With photographers: limited project details necessary to deliver the photography session (location, date, contact).
With service providers: trusted third parties who assist us in operating the platform (hosting, email delivery, payment processing), bound by strict data processing agreements.
When required by law: in response to valid legal requests from governmental authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel who need it to perform their duties, and they are bound by confidentiality obligations.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you have the right to:

Access, correct, or delete your personal data
Object to or restrict the processing of your data
Request portability of your data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at legal@piktiz.com. We will respond within the timeframes required by applicable law.

9. Applicable Legislation

Piktiz processes personal data in accordance with:

In Brazil: the Lei Geral de Proteção de Dados (LGPD)
In Mexico: the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP)
In France and Europe: the General Data Protection Regulation (GDPR)

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